Damaged product

We are sorry that your product arrived damaged.
Simply follow the steps below and we will work to resolve your issue as quickly as possible.

What we need from you

To process your claim, please send the following to info@brigittanemeth.com :

1. Your order number

2. Photos of the damage
   – A clear close-up showing the damage to the product
   – A complete photo of the entire print for better classification

3. Photo of the parcel label
   – All texts and barcodes should be clearly legible

4. Photo of the outside of the package

Important instructions

Resolution: Please ensure that all photos have a high resolution and are clearly visible.
File size: Please send the photos in full or large original size so that we get the best quality.